Frequently Asked Questions

Find answers to common questions about playing the Headway Plymouth Lottery.

Playing the Lottery

Prizes & Winning

Payments & Account

About the Charity

Responsible Gambling

We are committed to promoting responsible gambling. You must be 18 or over to play. If you feel that gambling is affecting your life negatively, please seek help:

BeGambleAware.org - Free, confidential help and advice
0808 8020 133 - National Gambling Helpline (24/7)
GamCare.org.uk - Support, information and counselling

Still Have Questions?

Our friendly team is here to help. Get in touch and we'll get back to you as soon as possible.

Frequently Asked Questions

Playing the Lottery

How much does it cost to play?

How do I enter the lottery?

When are the draws?

How do I know if I've won?

Can I play if I live outside Plymouth?

Prizes & Winning

What are the prizes?

What are my chances of winning?

How do I claim my prize?

Are prizes taxable?

Payments & Account

How do I cancel my subscription?

Can I change the number of entries I have?

Is my payment information secure?

About the Charity

Where does my money go?

Is this a legitimate charity lottery?

How does the lottery help Headway Plymouth?

Responsible Gambling

Still Have Questions?